- Any request for cancellation to be made within 1 hour from the time of order confirmation.
- Once the order is cancelled we will initiate the refund within the next 48 hours.
- Once dispatched the order cannot be cancelled.
If Shilpa’s Masala Mill is unable to deliver your order, then complete refund will be made. We do not take responsibility, if the delivery is delayed or not delivered by the vendors because of the bad weather or any other unexpected circumstances.
However, for such orders, we refund 100% of your money. All payments for a refund of the Transaction Price shall be done within 7 days as follows and in accordance with the provisions contained herein and applicable laws in Hong Kong.